Refund Policy

Sanjana Diagnostic Centre does not publicly disclose a specific refund policy for their at-home diagnostic services on their official website. This absence of publicly available information means that details regarding cancellations, rescheduling, and refunds are not readily accessible.

Recommendations for Clarification:
Direct Communication: To obtain precise information about their refund policy, it is advisable to contact Sanjana Diagnostic Centre directly. You can reach them via:

Phone: +91 9867458624
Email: info@sanjanaportablexray.com
Address: Shop No.16, Raj Lifestyle, Hatkesh Rd, Opp. GCC Club Road, Hatkesh Udhog Nagar, Mira Road (East), Mira Bhayandar, Thane, Maharashtra 401107.

Inquire About Specifics:
When contacting them, consider asking about:
The process for canceling or rescheduling an at-home service.
Any associated fees or penalties for cancellations or changes.
The timeframe required for notifying them about cancellations to be eligible for a refund.
The method and duration for processing refunds, if applicable.
Obtain Written Confirmation: For clarity and future reference, request that any refund or cancellation policies be provided to you in writing, either via email or as part of a service agreement.

General Considerations for At-Home Diagnostic Services:
While specific policies can vary between providers, many diagnostic centers implement the following practices:

Cancellation Notice:
Clients are often required to provide a minimum notice period (e.g., 24-48 hours) to cancel or reschedule without incurring fees.

Late Cancellation Fees:
Cancellations made within a shorter timeframe may attract a fee, reflecting the costs incurred by the service provider.

No-Show Policy:
Failure to be present at the agreed time without prior notice may result in the full service fee being charged.

Refund Processing:
Approved refunds are typically processed within a specified period and returned via the original payment method.